Solutions for the Connected Service Workforce

This buyer’s guide will help you evaluate solutions that leverage existing product data to empower your service team.

Understand the role of AR, IoT, and SLM throughout different stages of service.

Pursuing a connected service worker strategy can be a highly effective approach to empower technicians and improve efficiency as you progress along your service transformation journey. But with so many technology options available, where do you start?

This buyer’s guide breaks out the following key stages of the service journey and how connected technologies like AR, IoT, and service lifecycle management (SLM) can help streamline these processes at every step:

  • Service requests
  • Remote triage
  • Service preparation
  • On-site service appointments
  • Service debriefs

Download a copy to guide you through the features and capabilities to look for when evaluating connected worker solutions, and define the next steps for your service transformation journey.

Understand the role of AR, IoT, and SLM throughout different stages of service.
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  • Please select an option
  • Application Lifecycle Management
  • Augmented Reality
  • Computer Aided Design
  • Codebeamer
  • IoT – Manufacturing and Factory
  • IoT – Connected Products and Service
  • Kepware
  • Product Lifecycle Management
  • Service Lifecycle Management

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