Ron Salvador
Ron Salvador is the General Manager of Service Lifecycle Management at PTC, overseeing ServiceMax, Servigistics, Arbortext, and Warranty solutions. He has led PTC's SLM business to above-market growth and innovation. Joining PTC in 2012 as VP of Business Development, he integrated four acquisitions into a comprehensive service portfolio. After a stint in Strategic Alliances, he was promoted to SVP of Global Alliances and then SVP and GM of the Focused Solutions Group. Previously, Ron spent 13 years in service roles at GE and six years in executive operations in private equity. He holds a B.S. in Mechanical Engineering from West Point and is a U.S. Army Veteran.

The NPS Loop: How Your Feedback Shapes ServiceMax and PTC