Behind the Scenes at M&S: An Exclusive Look at Their Tech-Powered Transformation

Written by:

Blake Simms

6/4/2024

Read Time: 2 min

In our recent episode of The Third Angle—a podcast series that gives its listeners an immersive experience—we journey through the corridors of Marks and Spencer (M&S), the iconic retail giant, as it navigates today’s market pressures and the digital landscape.

M&S stands as a testament to resilience and evolution, with a legacy spanning over a century. From its humble beginnings to its current status as a global, multi-category, fashion and lifestyle retailer, M&S has continually adapted to meet the ever-changing needs of its customers.

In our behind-the-scenes access to the M&S team at their Paddington HQ in London, we spotlight their latest initiative: designing the collection for Spring 2025, with exclusive insights from Richard Price, Managing Director of Clothing, Home, and Beauty at M&S, who graciously offers us a glimpse into their world of creativity, teamwork and innovation, whilst balancing customer demand for quality, value, sustainability and a seamless shopping experience.

What sets M&S apart is their willingness to embrace a fully integrated technology ecosystem. From planning to market, technology plays a pivotal role, driving speed, collaboration, and operational efficiency every step of the way.

Tune into our latest episode of The Third Angle, as we unlock the secrets behind M&S's tech-powered transformation.

Tune into The Third Angle Podcast

Listen to the entire M&S episode and explore other episodes.

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Tags:

Retail and Consumer Products

About the Author

Blake Simms

Blake is a high-performing, results, and data-driven, strategic marketing leader with extensive international experience in B2B technology marketing, specifically enterprise SaaS, Cloud, and subscription solutions in Retail, Footwear, Apparel, GM & CPG sectors.

With a bachelor’s degree in marketing management, strategy and communications, Blake has worked for a variety of leading global organizations and supported them by developing and delivering their Go-to-Market strategy, with measurable outcomes in new ACV bookings and ARR growth.

As a Marketing Director, Blake has a proven track record of nurturing teams and building highly successful, best-in-class, innovative marketing programs from the ground up, driving real results against KPIs in the areas of lead generation and pipeline creation, brand awareness, product launches, customer engagement and retention, product marketing, communications, sales-enablement, and account-based marketing.