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Remote Service Management: The New Standard to Increase Customer Satisfaction
Manufacturers are leaning more heavily on digital tools to deliver service experiences, including digital communications channels and remote service capabilities to reduce costs, increase productivity and heighten customer satisfaction. New research from The Service Council profiles the impact of digital transformation progress in manufacturing and particularly among service teams, along with the challenges and rewards service leaders are seeing.
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Speaking of Service Episode 18: Karl Storz Medical Equipment Connected Service: Speed, Cybersecurity, and Compliance
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Speaking of Service Episode 17: Condition-Based Maintenance—What the Industrial Sector Can Learn from Military and Defense
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Digital Transformation Throughout the Product Lifecycle
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The State of Predictive Maintenance Programs: Value, Hype and Reality
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All Hands On Deck- Why Data Quality Is Everyone’s Job
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Howard Heppelmann perspective on PTC´s commitment to Service Operations
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What Is Remote Condition Monitoring?
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