Improve Frontline Worker Training to Reduce Safety Incidents up to 48%

From service technicians to factory floor operators, augmented work instructions and expert knowledge transfer improve safety, employee productivity, and training efficiency

Safety and productivity for frontline workers

Improving industrial training can increase efficiency and accuracy for both intermittent tasks and regular tasks. Whether your frontline workers are technicians that you dispatch to help customers in the field or your production and maintenance teams in the factory, you can improve their efficiency and safety by providing augmented work instructions, expert procedural guidance, and on-demand help where and when they need it most. PTC customers achieve:

Up to

Up to

Faster training times

Faster training times

Up to

Up to

Fewer safety incidents

Fewer safety incidents

Up to

Up to

First-time fix rate

First-time fix rate

Up to

Up to

Faster resolution time

Faster resolution time

Up to

Up to

Less time spent on-site

Less time spent on-site

Improve efficiency and safety with industrial training solutions

Drive training effectiveness with augmented reality experiences.

Manufacturing and field service operations have unique market contours, but they share a key challenge: building and retaining a skilled, reliable workforce. As tenured experts retire, machines grow more complex, and markets become more competitive and globalized, manufacturing and service businesses have reached an inflection point. Traditional training, instruction, and skills development approaches can no longer keep pace with these pressures.

Industry leaders are turning to digital solutions to improve employee skills and competency—while reducing the costs of those efforts. In doing so, they are addressing their respective skills gap and labor cost challenges. Manufacturers are minimizing waste, scrap, and lost-time incidents, while field service providers are minimizing customer downtime by driving better mean time to repair and first-time fix rates.

Advance upskilling

Cross-training and upskilling your workforce helps build up your organization’s agility to seamlessly introduce new products and processes, maximize revenue growth, and prepare for future business success. Procedural guidance from experts and digital and augmented work instructions give your employees the new skills they need to succeed—now and in the future. Accelerate Skills Development

Ensure industrial safety

AR work instructions do more than keep your frontline workforce safe—they help you minimize costly compliance violations and lost-time incidents. Ensure your workforce is equipped with critical, up-to-date augmented work instructions to create a work environment that’s not only productive, but also safe. Reduce Safety Incidents

Enhance workforce productivity

Help employees work smarter and safer by improving how you train and instruct them on the job with more effective knowledge capture and transfer, improved training and delivery, and enhanced standard operating procedures (SOPs). Increase Efficiency

Training and employee productivity with PTC

 

Howden
toyota
BAE Systems logo

Howden

Howden put 160 years’ worth of product knowledge at operators’ fingertips by using PTC solutions to build immersive mixed reality-based instructions.

See Howden’s Journey

Toyota

Toyota increased the efficiency and effectiveness of their workforce by using PTC’s augmented remote expert assistance tools to overcome communication challenges, deliver expert guidance, and meet safety and security standards.

Read Their Story

BAE Systems

BAE Systems accelerated training efficiency by 30% by using PTC mixed reality solutions to rapidly increase workforce agility and efficiency.

See Their Journey