Providing a World-Class Customer Experience
Our Customer Success team is here to help customers unlock more value and maximize their results with our software solutions. Our customers’ successes are our successes, and by working with our certified partner network, leveraging deep domain expertise, and integrating closely with our products teams, we provide unmatched results.
Customer Success Functions at PTC
In order to provide unmatched customer experience, there are numerous functions of Customer Success at PTC:
- Customer Success Management
- Technical Support Services
- Customer Experience
- Field Services
- PTC Cloud
- PTC University
- Renewal Sales
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I love working for PTC because it uses advanced cutting edge technology to develop wide range of products and services. They also encourages employees to learn and develop new skills and have an excellent work environment which allows employees to balance work and personal life.
~ Sanil Sawant, Customer Innovation, Business Analyst, , Boston, MA, USA
PTC has the number one product in the IoT / AR region, so our team gets to work on the latest technology and innovative projects every day. It's exciting to work with talented team members at a company that is a leader in digital transformation for the manufacturing industry.
Takashi Tsuchiya, Manager - Customer Success Management, Tokyo, Japan
I feel that PTC offers many career development possibilities and supports employees’ needs and ambitions, which is very motivating. I especially like to be engaged in the transformation PTC is going through and being able to contribute to the company’s success. Another thing I like about PTC is the friendly and collaborative work environment. The Barcelona office is very diverse and dynamic, with a lot of committed future talent.
Johannes Loeffler, VP Customer Success Management and Spain Country Manager, Barcelona, Spain